Everything
answered.

No third-party game modification can be guaranteed zero-risk. We monitor supported products and publish their current status so customers can make an informed decision before use.

We can pause sales or mark the product accordingly while its status is reviewed. Check the live status section before every session and do not use a product while it is being tested or updated.

Orders are completed through Komerza's hosted checkout, keys are delivered through the customer dashboard, and verified customer feedback is displayed on the website.

Only use downloads shown in your Novum customer dashboard or links provided directly by verified Novum support. Avoid files reposted by third parties.

The available payment methods are displayed securely by Komerza during checkout. Options can vary by location and availability.

Yes. If you have a valid coupon, enter it on the hosted Komerza checkout page before completing payment.

Digital products are governed by our Refund Policy. Review it before purchasing, then contact support with your order details if you believe your case qualifies.

Yes. Payment is completed on Komerza's hosted checkout. Novum does not collect or store your card details on this website.

Keys are normally delivered automatically after payment confirmation. Use the same email address from checkout to access the customer dashboard and view your order.

Open My Keys in the top navigation and sign in with the email address used at checkout. Your eligible purchases and keys remain available there.

A license is generally tied to one hardware ID at a time. Contact support before changing devices or if you need to ask about an HWID reset.

Undetected means the product is currently available based on the latest status information. Always check status before use because software and anti-cheat conditions can change.

Choose Setup Guides from the Information menu. Each supported Novum product has a dedicated walkthrough with requirements, activation steps, and troubleshooting.

No. The guides are written as step-by-step instructions. If an error appears, stop and send the exact message to support instead of guessing.

Compatibility is listed on the relevant product page and setup guide. Confirm your Windows version and system requirements before buying.

The Temporary HWID Spoofer uses session-based changes that reset after a normal PC restart. Run the supported process again when beginning a new session.

Open Support from the Information menu to join the official Discord in a new tab. Include the product name, the step you reached, and the exact error without sharing your license key publicly.

Read the setup guide first, then provide a clear description and screenshot of the error. Keep sensitive order information and license keys out of public channels.

Verified Discord feedback is displayed in the Reviews section on the Novum home page.